REQUIREMENTS AND STAGES OF ELECTRICITY SERVICE CONNECTION

To complete the requirements for electricity services requests some documents must be attached and some procedures must be met according to the type of service requested, after filling out the service request form available in the company’s website or at the subscribers services offices, as per the following :

 

Electricity Service Connection requests: 

The electricity service will be connected to different facilities with availability of safety requirements and not boxes made from wood and hay or inflammable materials, through three stages as follows:     

Coordination Certificate

 

Coordination Certificate :

It is a certificate obtained by the applicant from the Company before the issuance of building permit. It indicates the possibility of electricity connection, the amount of loads of the building, number of units, capacity of breakers, size and measurement of cables and the ways they will be extended.

Requirements:

1- A copy of the initial license application from the municipality or the survey report.

2- Approval of the Ministry of Islamic Affairs, Endowments, Call and Guidance to pay consumption bills for mosques and their facilities affiliated to the ministry or under its management.

3- Submitting construction diagrams to be matched.

ation.

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Electricity Service Request

The service requester can apply for the electricity service connection after the start of construction, in accordance with the following requirements :

First : Cases which have already been issued a coordination certificate:

1- Building permit.

2- Starting  thermal insulation, to be followed-up by the company.

3- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

4- Implementing grounding.

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Second: Cases which have not been issued a coordination:

a- Residential requests:

  • Requests with building permit

1- A copy of building permit

2- Starting thermal insulation in the facility, to be followed-up by the company.

3- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

4- Implementing grounding.

  • Request with no deeds:

1- Approval letter from the municipality.

2- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

3- Implementing grounding.

b- Commercial requests:

1- A copy of the building permit.

2- Starting thermal insulation in the facility, to be followed-up by the company.

3- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

4- Implementing grounding.

 

 c- Mosques and its facilities requests:

1- A copy of building permit.

2- Approval of the Ministry of Islamic Affairs, Endowments, Call and Guidance to pay consumption bills for mosques and their facilities affiliated to the ministry or under its management.

3- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

4- Implementing grounding.

 

d- Governmental requests:

1- A copy of building permit or a letter for sites that are not applicable.

2- Identifying required loads.

3- Starting thermal insulation in the facility, to be followed-up by the company.

4- Preparation of meter(s) location in accordance with the technical requirements of the Company, including outlets of cables according to approved measurements.

5- Implementing grounding.

Third: Cases which don't require coordination certificate:

a- Industrial requests:

1- A copy of initial permit from the Ministry of Energy, Industry and Mineral Resources.

2- A copy of building permit request from the Saudi Industrial Property Authority (Modon).

3- Energy efficiency certificate from the Saudi Energy Efficiency Center for factories included in the center's activities.

4- Submitting diagrams indicating the requested loads.

 

b- Agricultural requests:

1- A copy of the deed or approval of the Ministry of Environment, Water and Agriculture.

2- A copy of geographical map of the site, indicating boundaries of the land and surrounding streets.

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Launching the electric service)

The requested electric service will be launched after completion of execution works and submitting the building completion certificate (permission certificate from the concerned authority) from the service requester, who should consider adding the feed meter consumption per one unit, commercial shops or open offices without partitions, in one combined bill.

Addition requests

It is the electricity connection to the added construction areas as separate units, after obtaining a permit from the municipality.

Requirements:

1- Building letter/permit from the municipality in which the number of addition units are specified.

2- Field inspection to verify the number of units and that they are separated.

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Upgrading requests

It is the upgrading of the power allocated to an existing unit as per the service requester need due to the increase in the actual loads of his building or new construction to which the terms of the separated units are not applicable.

Requirements:

1- Payment of last bill.

2- Owner's approval (if the requester is an investor or tenant).

3- Submitting statement about the additional loads.

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Division Requests

It is the division of the current electrical power which allocated for a residential or commercial unit using the system of areas that include many new residential or commercial units.

Requirements:

1- Building letter/permit from the municipality showing the number of divided units.

2- Payment of the last bill.

3- Field inspection to verify that the divided units are separated as per the company's terms.

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Application for Meters Grouping

It is the replacement of many meters with one meter

Requirements:

1- Meters clearance.

2- Owner's approval (if requester is investor or tenant)

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Temorary electricity service connection request

a- Temporary Electricity Service Connection (for constructions purposes)

It is the temporary electricity service connection using a temporary meter, during a certain period of time, for an under construction site.

Requirements:

1- The applicant should have valid building permit or regulatory license.

2- He has to identify the place of temporary and permanent meters. 

3- Payment of actual costs.

4- Obtaining authorization from the relevant body (Governmental/private), in the name of the applicant, for electricity service connection to their project.

5- The temporary meter capacity is 30 amperes that may be raised by not more than (10%) of the total permanent load, after providing justifications to do so, and will be put as closer as possible to the circuit breaker. 

b- Temporary electricity service connection (for special events):

It is the electricity service connection with or without meter for a certain period of time and for special events such as wedding parties, official events and festivals).

Requirements:

1- A letter form the competent authority, which includes information about the site, a diagram, and the event and its duration.

2- Submitting the request three days before the appointment for the loads that do not require construction in the network.

3- Availability of the technical capabilities to connect the electricity service.

4- Payment of connection fees.

5- Provision of the necessary safety requirements  in accordance with the requirements of the General Directorate of Civil Defense.

 

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Requirements for removal and reinstallation of the meter for a temporary period

a- Requirements for meter removal for a temporary period:

In case the owner requests removal of the meter and then reinstallation  for the purpose of renovating or reconstructing, the following must be followed:

1- Submitting a permit for demolition and rebuilding or renovation.

2- Clearing the consumption bill.

3- Payment of full costs of removal and installation if the recovered material cannot be reused for reinstallation.

4- Making sure that no any other one uses the meter.

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b- Requirements for reinstallation of the removed meter for a temporary period:

Requirements:

1- Submitting the building permit.

2- Attaching the last bill of the removed subscription of its data.

3- Payment of connection fees in case of increased load.

4- In the event the location of the new meter is not the same location of the removed meter, any additional costs should be paid.

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c- Retaining the meter until renovation or rebuilding is finished:

The owner may retain the meter whether at its place or transfer it to another place within the same property until the renovation or rebuilding is finished, provided that the owner obliges to maintain the company's equipment during construction or renovation and he bears responsibility of any damage to them, and in the event of transferring them the owner shall prepare an appropriate place as per the company direction, and the owner bears the actual costs of transferring.

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Request to change meter voltage by the applicant

It is the request to change the voltage by the applicant from low or medium distribution voltage to another standard low or medium distribution voltage, this could be done if  the following requirements are met:

Requirements:

1- Filling out the service request form.

2- The requested voltage should be one of the standard voltage approved by the company.

3- If the service requester desires to change the station voltage to any other voltage other than the standard voltage applied by the company in the same area, then he will be provided with the medium distribution voltage prevailing in the area and the service requester will be responsible for securing, installing, operating and maintaining the transformers and their accessories.

4- And that the equipment location/path will not be changed, and in case the service requester desires to change the location he cannot do so without the company approval for the proposed location.

5- The service requester shall bear all costs thereof.

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