Definition of consumer:

The consumer who, in his facility, cares for at least one person using a medical device powered by electricity without which his life or health is put at risk if electricity supply is disconnected.

Requirements for subscription to the service:
1- Each customer from the residential category who qualifies under the definition of persons with dire need for electricity is allowed to own one electric meter that is exempt from disconnection of electricity supply. 
2- The customer or one of his dependents should submit a medical report from an official entity (government hospital), which attests to the fact that indeed a patient resides in his residence who needs an uninterrupted power supply​.

3- Payment of debts. 

For service request: Click here