Services for Your Safety

Atmain

We at the Saudi Electricity Company offer a service for those who have an urgent need for electricity, for those who have at least one person in their facility whose life depends on the use of devices connected to electricity, or for anyone whose life may be in danger due to power outages, in order to ensure their safety.

Service Benefits:
1/ Priority is given to restoring electrical service as soon as possible in the case of an unexpected interruption, in line with the needs of the electrical network, or by providing suitable alternatives.
2 / Payment solutions tailored to the customer's needs in the event of inability to pay.

Steps to get the service:
1 / Log into the company's website or application.
2/ Choose your required account number.
3 / Fill in the application.
4 / Attach the approved medical report.

Move-out

You can terminate the contractual relationship between the Saudi Electricity Company and the beneficiary of the electricity service.

Meter Declaration

Registering your account allows you to identify the actual beneficiary of the meter.

Alkahraba Friends

It is a service for reporting anything that endangers people's safety or behaviors that breach safety requirements in electric services so that competent field teams may resolve them.